Welcome to Gourmetiva! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing or using our site, you agree to these terms.
1. General Information
- This website is operated by Gourmetiva. Throughout the site, the terms “we,” “us,” and “our” refer to Gourmetiva.
- By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these terms.
- We reserve the right to update or modify these Terms at any time.
2. Eligibility
To shop on our website, you must be:
✅ At least 18 years old or have permission from a legal guardian.
✅ Using our site for personal, non-commercial purposes.
3. Orders & Payments
- All orders are subject to availability and confirmation of payment.
- We accept secure payments through trusted third-party payment processors.
- Prices and availability are subject to change without notice.
4. Shipping & Delivery
- We ship worldwide. Shipping times vary based on location.
- Full details are available in our Shipping Policy.
- We are not responsible for delays caused by shipping carriers.
5. Returns & Refunds
- We offer a 30-day return policy. Items must be unused and in original packaging.
- Refunds are processed according to our Refund Policy.
- Shipping costs for returns are the customer's responsibility unless the item is defective.
6. Product Warranty & Liability
- Our products are designed for home use. Misuse may void any warranty.
- We are not responsible for any indirect, incidental, or consequential damages arising from product use.
7. Intellectual Property
- All content on this site (logos, images, product descriptions, and designs) is the property of Gourmetiva and may not be copied, reproduced, or distributed without permission.
8. Prohibited Activities
By using our website, you agree NOT to:
🚫 Use our products for illegal purposes.
🚫 Attempt to hack, damage, or interfere with our website.
🚫 Misuse any content for commercial gain without permission.
9. Limitation of Liability
- We strive for accuracy but do not guarantee that all product descriptions, pricing, and images are error-free.
- We are not liable for any damages caused by the use or inability to use our website or products.
10. Governing Law
These Terms & Conditions are governed by the laws of The Netherlands. Any disputes will be resolved in accordance with Dutch law.
